by Paul Joseph
January 23, 2012
Featured
The European Economic crisis is proving to be a boon for Indian Tech Giants who are reporting robust growth. Until recently, Europe was very stingy when handing their work offshore. However, the growing concern of a meltdown has forced the companies to revaluate their strategies concerning cost reduction through outsourcing. In 2011, top-tier Indian Companies posted a growth between 23% to 40% from their Europe focused operations. In the last quarter alone, Infosys reported a jump of 17% while TCS garnered 17% more revenue. The good news does not end there. The scope of work to come too has shot up with European companies signing more multi-million dollar contracts than the US for the first time. European operations usually account for about 25% or 1/4 th of Indian IT Companies total revenues. However, UK is the sole country which hands over the lions-share. Rest untapped markets involve Spain, Italy and the Nordic regions. But things improved in 2011 when Infosys added 14 new clients, out of which two are in the $ 500 Million bracket. TCS bagged 10 large deals, while HCL bagged a Billion Dollars from 18 new contracts. The success story makes us think, what do we Indians have in special? Well, besides the obvious advantage of cost reduction there are efficiency parameters too: We Indians are proving to be capable to posses “ Run the Business ” capabilities. Hence European companies are now seriously looking at lowering their cost by shifting complete Application Management Services here. Anil Chanana, CFO at HCL Technologies, reveals that “ Indian IT Cos has developed capabilities both organically and inorganically to take on large and complex projects ” that Europeans fear to tread. Finally, we Indians are known to be flexible when negotiating commercial terms. It’s this accommodating nature that has propelled European giants to look elsewhere other than their own backyard for quality service. Looks like the golden age of Tech Process Outsourcing from Europe is hear. But Industry watchers caution that if Europe plunges further, the projects just might stall & we are left high & dry . Looking For A Social Media Agency?? – Contact WATConsult – India’s Leading Social Media Agency Related Posts Young India Is A Different Ball Game When It Comes To IT And Internet Infosys records a 9.2% Increase in Net Profit Infosys to Develop Application for Indian Farmers Indian E-Retailers Tie Up With BPOs: A New Trend On The Rise? Online Gaming Driven by Mobile, Missing out on Gambling
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anil chanana,
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infosys,
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by Paul Joseph
August 10, 2011
Featured
Mobile Number Portability (MNP) is proving to be a big hit across India , with 13 million subscribers changing their service provider since November 2010. Users can now freely change their existing numbers to new service providers without going through the trouble of sending hundreds of SMS’s to existing contacts, who would then have to manually save it. The Telecom Regulatory Authority of India states that maximum number of porting requests have come from Gujarat ( 12.98 lakh ) followed by Maharashtra ( 10.32 lakh ). In the southern zone, Karnataka and Andhra Pradesh have the maximum requests. The TRAI had issued guidelines to not reject porting requests due to inconsequential outstanding amounts of less than Rs 10 or any contractual obligations except for a bundled handset with a contract having an exit clause and the subscriber not complying with the same. The number of telephone subscribers in India is steadily rising at a rate of 1.29 per cent to a staggering 885.99 million (more than the entire population of Europe) at the end of June 2011. The “tele-density” grew to 163.13 in June from 155.96 in May. The Big Boys Losing Market Share: A million CDMA subscribers have ditched their providers, mainly due to connectivity problems and poor service. About 5,42,000 CDMA subscribers of Reliance Communications have switched to GSM. Tata Indicom saw 4,47,000 subscribers changed loyalties. 9,33,750 and 67,198 subscribers ported out of the BSNL and MTNL networks respectively, while those porting in included a modest 3,49,489 and 11,593 subscribers respectively, according to Milind Deora’s numbers. This is a cruel twist of fate but it has sent out a strong message to the older players, telling them to respect subscriber’s needs instead of blatantly ripping them off. An Idea has literally changed lives: Kumar Mangalam Birla Group’s Idea Cellular has gained more than 8,59,000 subscribers. Idea is now the 3rd largest mobile services operator in revenue terms, with a subscriber base of over 93.75 mn. It expanded its NLD and ILD operations in FY 2010 and increased its revenue market share by over 1%, despite breakneck tariff wars. What does the future hold? Gone are the days of companies dictating terms to subscribers, and we can now expect that little bit more in terms of service, as operators scramble for newer subscribers. The biggest problem in changing operators used to be the change in your special, recurring number but with that issue now history, people can jump ship when the situation calls for it. Subscriber Power Increasing: The consumer is now king, and in a price sensitive market, what better way to attract them than routine tariff cuts ? We have always maintained that the TRAI has been forward-thinking and progressive, and very rarely do end users get the sweeter deal. They have now. That said, the quality of service now remains key, and if companies like Idea also start taking customers for granted, it wouldn’t be long before they witness an exodus of their own making. MNP has taken the market by storm, and we are now embarking on a new era of Telecom Wars, one which will be even more ruthless than any in the past. Looking For A Social Media Agency?? – Contact WATConsult – India’s Leading Social Media Agency
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cdma,
europe,
gsm-operators,
idea-cellular,
india,
mobile,
trai,
web
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